To be frank, I’m not really sure what type of transaction and what kind of defect complained by the litigant customer since initially, what I’m rather concerns were the reasons behind the telephone call. It has something to do with an online transaction via ebay to which the so called relative currently seeking for legal advice  is  the party at fault following some defects seems to be on the item purchased by the litigant customer rather than the defects on the whole transaction progress (though the latter may perhaps be a contributing factor). Money has been refunded to the customer in exchange for the return of the defective item but it seems like nowadays customers purchase more than merely the goods when they involves in the transaction – they also purchase the promise and the goodwill which came along with the product. Following several issuance of notices from ebay stating to the effect that the so called relative had breached the terms and conditions, and ebay’s marketing policies which give rise to account suspension and removal of the relevant advertisement, he can no longer exercised the same mode of ignorant after being served by a summon from other customer from Singapore who has been certified by ebay as aggrieved party to the transaction. It seems like ebay is serious when they made the assurance that the interest of both the seller and the purchasing public  at large is highly secured and protected.
The past three day of my holiday has evidenced some deterioration of effort in fulfilling what I have targeted coz I had to be flexible in weighting the gain and the loss between “raya mood” and “assignment and tests mode”. Too little gained, so I got to do something extra for today’s part. :)
p/s: It’s bakar lemang time....